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FAQ


How to configure UPS to avoid data corruption when there is an unexpected power cut?

After NAS is connected to UPS with the USB cable and power cord, you can see the UPS configuration in ADM-External Device-UPS-Preference  There are two different scenarios you can choose to configure the option: 1. Have the NAS umount the storage and terminate the services. Then power...


How to set up router port for Let's Encrypt if you use ASUS router or some of the router that use 80 port by default?

If you use ASUS router or some of the router that use 80 port by default, you have to manually go to router settings to set up 80 port with your NAS internal network IP to enable Let\'s Encrypt. Your NAS internal network IP is 192.XX.XXX which can be found in Network settings like...


How to quick test 2.5GbE NAS performance?

If you want to test 2.5GbE NAS performance, you can just plug in our 2.5GbE dongle like AS-U2.5G2 or AS-U2.5G to your PC and connect to the NAS LAN 2 directly without configuration. Then, for pure file SAMBA testing, you can build a network drive or...


Solution for Onlyoffice not working with Nextcloud version over 19

Please open File Explorer and go to Docker folder > Nextcloud>config to find the config.php file. Then, download it. Edit the config.php by using Notepad. Add below to the file and save the file. 'allow_local_remote_servers' => true,...


Important notes for PhotoGallery3 and AiFoto3

1. Please remove the older version Photo Gallery 3 first before you install version 3.0.0.r182 or above if you join the closed beta Photo Gallery program before. 2. Photo Gallery 3 supports all ASUSTOR NAS devices running ADM version 3.4.6 and onwards. 3. After just installed Photo...


How do I wake up my NAS from apps like AiMaster and AiFoto3 in new mobile login ?

Wake up your NAS from AiMaster in new mobile login. 1.Open the app and click the server list icon. 2.Click the wake up icon from the right. 3.Click OK to wake up your NAS Wake up your NAS from AiFoto3 Android in...


ASUSTOR Live important note and how to use

ASUSTOR Live important note 1.Only available in x86-64 platform models 2.Recommend using model level above AS5202T and with 4GB RAM. 3.Only can be used for an outside network with WAN IP (Not supported in EZ connect ) 4.If you want to use ASUSTOR Live with your GoPro or Drones, please make...


How can I watch Live TV and setup DVR from HDHomeRun ?

HDHomeRun is a network attached TV tuner device by SiliconDust. Users don't need to plug the device to ASUSTOR NAS to watch live TV or setup DVR. Please refer to https://www.silicondust.com/live-tv/ for more detail information. Besides using HDHomeRun software in other...


Why my AS-U2.5G not having properly transferring speed when connectin to USB Type A adapter?

Certain USB Type-C adapters exhibit an issue where plugging in a device a certain way will reduce USB speeds to 2.0 levels. Unplugging the device and flipping it should result in full speed USB operation and 2.5-Gigabit Ethernet. https://www.asustor.com/product/AS_U2_5G


Why does my hard drive report less capacity than indicated on the drive's label?

There is detail answer from hard drive manufactures such as Seagate. Please refer to the following: https://www.seagate.com/support/kb/why-does-my-hard-drive-report-less-capacity-than-indicated-on-the-drives-label-172191en/


Can my ASUSTOR NAS support 1080P or 4K H.264/H.265 video playback?

ASUSTOR NAS Model AS50 AS51 AS31/32 AS61 AS62 AS70 AS52 AS53 AS63 AS64 AS66 AS67 Memory 1GB 2GB 2GB 2GB 4GB 4GB 2GB 2GB 4GB 2GB 4GB 4GB 4GB Resolution Codec Color Bitrate...


Why AS4002T/AS4004T 10G Ethernet port not working when connecting to 2.5G network device directly?

It's a known Marvell firmware issue, the work around is connecting AS4002T/AS4004T 1G Ethernet port to the network device, then the 10G-2.5G connection will start to work. *We'll fix it in our future software upgrade as soon as we get the firmware update from Marvell....


How do I keep my Cloud ID when upgrading to a new ASUSTOR NAS?

If you wish to use the same cloud ID on a new ASUSTOR NAS, you must first release the Cloud ID on your old NAS by renaming it to something else as the Cloud ID is tied to NAS hardware. Once the NAS has released the Cloud ID, it will be available for use on the new NAS. If the old NAS is no...


Why can’t I log in to my NAS using ASUSTOR smartphone apps?

Reasons for login failure: 1. The NAS is not powered on, initialized, or awake. If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS. To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information. To use AiMaster to...


Which system settings can be backed up on a NAS?

Which system settings can be backed up on a NAS? 1. Lists and access rights for local users and groups. 2. Lists and access rights for shared folders. 3. Most system settings. 4. Entries in the firewall automatic blacklist. Exceptions: 1. Cloud ID and ASUSTOR ID...


How DataSync works?

How DataSync works Note: DataSync for Dropbox sync process is the same as DataSync for Google drive or other public cloud services.


What should I do if ADM initialization fails?

If your NAS is unable to initialize properly, please follow the steps below for troubleshooting. 1. Clear your browser’s cache and try again. 2. Press and hold the power button of your NAS to force it to shut down. Turn it on again and try again. 3. If memory...


How do I update ADM? How do I know which version I have?

Finding ADM version: ADM’s version number is found in two locations; 1. By clicking System Information Notifications of updates can be disabled in Settings. Click the question mark on the top right corner for more information. 2. [ADM]...


Where is the ADM Health Record?

Dr. ASUSTOR can be used to check the health of your NAS. DR. ASUSTOR checks certain settings that may affect system or data security. Dr. ASUSTOR will give you appropriate instructions to ensure that the system and data is intact. For more information, please send an exported health report to...


How do I register an ASUSTOR product and obtain an ASUSTOR ID?

Once the NAS has been initialized, you will be able to log in to ADM. Click Settings. Go Registration page and click Create new account. If you are encountering other issue during registering, please contact with our technical support:...


How do I set up an auction or ecommerce website?

ASUSTOR’s App Central provides many applications to install and use. To set up ab auction or ecommerce website, install a free shopping cart app from ASUSTOR, such as Odoo, Opencart, osCommerce, PrestaShop or another ecommerce app. A content management system such as WordPress or Joomla to plug...


How can I change the amount of failed login attempts?

In order to prevent malicious people from logging in to ASUSTOR NAS maliciously, ADM automatically blocks IP addresses after several incorrect login attempts and will no longer allow that IP address to access the NAS. The number of login attempts can be adjusted in Settings....


How to connect an IP camera to Surveillance Center with Generic RTSP?

To connect an IP camera, please first find the correct RTSP path (URL)* of the camera. * You should be able to get this information from camera vendors. If you are unable to get this information, you may use the sites listed below for reference: https://www.ispyconnect.com/cameras...


Adding or removing a Google Cloud Storage task in Cloud Backup Center

Adding a Google Cloud Storage backup task: You need to have an account and first apply for Google Cloud Storage service. Afterwards, go to your Google Cloud Storage project page to set up IAM Permissions. Step 1 Screeenshots are for reference only. Your mileage may vary....


How to enable or disable TLS 1.3 in Windows 10?

TLS 1.3 is the latest security protocol that improves upon TLS 1.2 in terms of security and performance. TLS 1.3 is still not widely used for all apps installed in Windows 10. Windows 11 has TLS 1.3 enabled by default, the settings are not required to change in Windows 11. TLS 1.3 is not...


Supported formats for streaming playback and transcoding on ASUSTOR NAS

Supported formats for streaming playback and transcoding on ASUSTOR NAS You can use LooksGood and AiVideos to directly stream videos if you have sufficient bandwidth and video codec support. If not, you can use transcoding to convert the video to a lower resolution or compatible format...


What is the maximum number of expansion units supported on an ASUSTOR NAS?

A maximum of fifty-two drive bays combined are theoretically supported on ADM 4.1 and above. In practice, the maximum number of expansion units supported are based on the numbers of USB 3.0+ ports available on your NAS. For example, The LOCKERSTOR 12RD supports up to four AS6004U expansion...


How do I set up Link Aggregation on an ASUSTOR NAS with an ASUS Wi-Fi router?

The following steps use a ZenWiFi Pro XT12 as an example. Please ensure your router has link aggregation technology built in before continuing. 1. Please use the included Ethernet cables and connect both ports of your NAS to two of your router’s Ethernet ports.  ASUSTOR NAS...


Safely using M.2 SSDs as primary NAS storage

If M.2 SSDs are installed as the primary volume, ASUSTOR recommends using at least two M.2 SSDs to minimize the risks of boot failure should an SSD fail. If one SSD is used as Volume 1, your NAS may not boot into your installation of ADM and data on hard drive volumes will need to be recovered...


Using Firefox to connect LooksGood with HTTPS

If you are using Firefox and choose to use a HTTPS connection, please follow the steps below to manually add a security exception in order to successfully connect using HTTPS. Open the Firefox menu and click on [Settings] . Select [Privacy & Security] [Certificates]...


Using Firefox to connect Surveillance Center with HTTPS in Windows

If you are using Firefox and choose to use a HTTPS connection, please follow the steps below to manually add a security exception in order to successfully connect using HTTPS. Open the Firefox menu and click on [Settings] . Select [Privacy & Security] [Certificates]...


Takeasy supported websites

Takeasy supported websites   Name Website BBC http://www.bbc.co.uk/ CBS News http://www.cbsnews.com/ CCTV央视网 http://www.cctv.com/ CNBC...


How to connect an IP camera to Surveillance Center with ONVIF?

ONVIF Profile S and Profile T certification allows Surveillance Center to further expand compatibility for network IP cameras via the ONVIF standard protocol. That means system integrators and home users can take advantage of boosted interoperability and more flexible installation with standard...


How do I reset the password on my NAS?

ASUSTOR provides a reset button recessed into a pinhole behind each and every NAS device sold. Insert a thin object, such as a paperclip extended into the hole and press the button for approximately five seconds to reset the administrator password(default password is admin),  once its...


Which TLS Version Should I Use?

The minimum TLS protocol for HTTPS connections is now displayed in ADM settings. If the TLS protocol version used by a browser does not meet the security settings, a connection will not be established. TLS 1.0 will no longer be supported for security reasons. ADM 4.0 and above supports...


Why doesn’t ASUSTOR offer Hybrid RAID?

ASUSTOR prides itself in delivering a quality experience, therefore, ASUSTOR has chosen not to support Hybrid RAID for a variety of reasons.  Although old hard drives can be used, if using varying capacities, especially when the difference is large, the age of each drive may vary...


I've been affected by ransomware. What should I do?

If you've been affected by Deadbolt ransomware, please follow the related instructions below. Note: If you want to enter the decryption key to retrieve lost data, you must manually update the specific ADM version: ADM 4.0.5.RUE3 or ADM 3.5.9.RUE3 . The ADM version on the live...


Update ADM Now to Protect Against Deadbolt

An emergency update to ADM is provided in response to Deadbolt ransomware affecting ASUSTOR devices. ASUSTOR urges all users to install the latest version of ADM as soon as possible to protect themselves and minimize the risk of a Deadbolt infection. ASUSTOR also recommends taking...


Protecting Yourself from Deadbolt

  In response to Deadbolt ransomware attacks affecting ASUSTOR devices, myasustor.com DDNS service will be disabled as the issue is investigated. For your protection, we recommend the following measures: Change default ports, including the default NAS web access ports...


How to block Ads with Pi-hole® ? (For x86-64 platform NAS)

For more information, please refer to https://www.asus.com/support/FAQ/1047127 Pi-hole® is an ad-blocking software and powerful local DNS service who helps to audit queried domains on your network. And also, Pi-hole® can operate in many systems, this article will show you how to...


What is the ECCN and HS code for ASUSTOR products?

An ECCN (Export Control Classification Number) is a five alpha-numeric designation for dual-use items that are listed on the Commerce Control List (CCL) to ensure these items are not for military use. An HS (Harmonized System) code is used for standardized international trade. Based on the...


What are the limitations of Wake on WAN (WOW)?

System requirements for Wake on WAN: AS63, 64, Nimbustor, Drivestor, Drivestor Pro, Lockerstor, Lockerstor Gen2 Wake on Wan (WOW) has been updated in ADM 4.1. For full functionality, please ensure all apps that support WOW are updated to their latest versions. Listed below...


Why does exFAT need a license on ADM 3.5 but not on ADM 4.0?

The exFAT file system is proprietary and requires a software license by Microsoft for use in commercial products. To use exFAT storage devices in ADM, it is necessary to purchase an exFAT license. Click here to find detailed instructions on how to make a purchase and to begin...


How can I backup files from Windows to my NAS?

ASUSTOR provides Windows users with the free Backup Plan utility that makes backing up files from Windows PCs to ASUSTOR NAS devices easy. Backup Plan can be used to backup data from a Windows PC or Server to specified destination devices including, but not limited to another NAS, FTP...


How do I install the Teamspeak server and client ?

Please follow the steps below to install the Teamspeak server and client. 1. First, please search for and install Teamspeak server from App Central on your NAS. 2. After Teamspeak server has been installed, the teamspeak directory will be...


How do I host a website on my NAS?

No matter if it is a personal blog, company website, or e-commerce website, ASUSTOR NAS's Web Server function lets you host your very own website right on the NAS. Furthermore, you can use App Central to download Apps for content management, database management, bulletin board systems and...


How do I encrypt shared folders on my NAS?

ASUSTOR NAS offers folder based military grade AES 256-bit encryption, giving you the type of security and privacy that you require for your most confidential data. All data stored in encrypted folders will be automatically encrypted and secured to the highest of standards. Should you ever...


How do I choose the right hard disks for my NAS?

ASUSTOR NAS is compatible with large variety of hard disks including the most popular brands on the market. Before purchasing hard disks for your NAS, please make sure that they are compatible. For a complete list of compatible hard disks please check out our hard disk compatibility table:...


How do I choose the right hard disks for my NAS?

ASUSTOR NAS is compatible with large variety of hard disks including the most popular brands on the market. Before purchasing hard disks for your NAS, please make sure that they are compatible. For a complete list of compatible hard disks please check out our hard disk compatibility table:...


How do I back up my Linux computer to my NAS?

If you want to back up a computer with Linux installed to your NAS, please refer to the steps below to enable rsync server on your Linux computer and create a backup job. In this example, we used Ubuntu 12.04. 1. Modify /etc/init.d/rsync as shown in the graphic...


How do I backup data from a Windows computer to my NAS using ownCloud or Dropbox?

The 2 examples below will show you how to backup data from a Windows computer to your NAS using both ownCloud and Dropbox. ownCloud 1. Log in to ADM and then select [App Central] -> [All Apps] . Search for “ownCloud” and then click on...


How do I access files on my NAS from within my local network via NFS?

In order to access files on your NAS via NFS you will first have to enable NFS service before connecting to it. Please follow the steps below to enable NFS service. Enabling NFS service on Your NAS 1. Log into ADM and then select [Services] -> [NFS]...


How many simultaneous backup jobs do ASUSTOR NAS devices support?

The maximum number of simultaneous backup jobs supported depends on the hardware specifications of each ASUSTOR NAS model. Please refer to the table below: Max. Number of Jobs Models...


How do I stream videos smoothly with LooksGood/AiVideos?

Please use a compatible Web browser when using LooksGood. LooksGood supports Windows Edge, Chrome, Firefox and Safari web browsers. More information about LooksGood, AiVideos, please kindly refer to the links below: Introduction to LooksGood:...


How do I map a shared folder from another NAS in the same network to my ASUSTOR NAS using the NFS protocol?

ADM 2.6.x supports NFS client mounting. In the example below we will be using two different NAS devices to illustrate how to map a shared folder. These two devices and their IP addresses are as follows: NAS1: 172.168.12.134 ASUSTOR NAS: 172.16.12.18...


How can I transcode 4K videos on my NAS?

ASUSTOR’s AS31/32/61/62/63/64/50/51/7 series devices all support the transcoding of 4K videos via the LooksGood App. The supported codecs Source are as follows: Models AS31/32/61/62/63/64...


How can I adjust the fan speed on my NAS?

You can adjust the fan speed on your NAS by selecting [Settings]-> [Hardware]-> [Fan Control] from the ADM desktop. Here, you will be able to select the fan speed mode of your choice. ASUSTOR NAS provides four different fan speed modes:...


Does my NAS support external optical drives such as DVD-RW, DVD-ROM, CD-ROM, or CD-RW drives?

Yes, ASUSTOR NAS supports the reading of content from external optical drives. For a list of compatible external optical drives, please click on the link below: http://www.asustor.com/service/opticalDrive?id=opticaldrive&lan=en


Can my NAS play Direct Stream Digital (DSD) files?

Yes, ASUSTOR NAS supports Direct Stream Digital (DSD) files for a breathtaking listening experience! DSD audio files can be played via the Hi-Res Player App. When playing DSD files, we recommend that users connect a compatible USB DAC to their NAS and have it directly play the DSD audio....


Where can I find the identity information (serial number) for my ASUSTOR NAS?

After purchasing an ASUSTOR NAS, you will be able to view its identity information on the exterior of its original packaging, underneath the device and from within ADM. Exterior of the original packaging Underneath...


What do the different parts of the ASUSTOR NAS model numbers mean?

ASUSTOR uses the naming conventions presented below to create model names for each NAS product. Once you know what each part of the model name represents, it is quite simple to understand! ASUSTOR NAS Model Naming Conventions...


Can I initialize my NAS with just my mobile phone?

Yes, you can initialize your ASUSTOR NAS using mobile devices such as iPhones, iPads and Android phones and tablets. All that is needed to do is install ASUSTOR’s AiMaster mobile app from Google Play or the App Store. You won’t even need to open your laptop or desktop. NAS initialization...


Why can't my NAS enter disk hibernation after installing Surveillance Center?

If your NAS is having problems entering disk hibernation, please check to see if disk hibernation has been properly configured. From the ADM desktop select Settings > Hardware > Energy Control > Disk Hibernation. Disk hibernation for internal and external disks can be...


How do I install ASUSTOR mobile apps for my Android/iOS device?

ASUSTOR provides a wide variety of mobile apps for Android/iOS devices that lets you conveniently access your NAS while on the go! These apps can be used to manage the NAS, manage downloads, stream multimedia, access data, view surveillance feeds and more. ASUSTOR mobile apps are...


How do I join my NAS with a Windows Active Directory domain?

In order to connect your ASUSTOR NAS to your Windows AD domain you will need the following pieces of information from your AD server: Domain Name Domain DNS Server AD Server Name Domain NetBIOS Name In the...


How to use Seagate IronWolf Health Management?

If you are using a Seagate IronWolf or IronWolf Pro series hard disk with a capacity more than 4TB(capacity less than 4TB not supported), just navigate to [Storage Manager] → [Disk] → [Disk Doctor] and the [IronWolf Health Management] window will appear. You can use this function to...


Why some of the services still not work even EZ Router/Port forward enabled?

Some of the router will use specific service ports by default(for example webserver/80,443 FTP/21 ssh/22). In this case, even the compatible router's UPnP was enabled and ADM-Settings-Manual Connect-EZ Router was activated, the services/app(such as FTP, terminal, Photo Gallery and phpMyAdmin)...


What can I do if ADM update not work?

If you are having problem to upgrade ADM, here is the steps to troubleshooting. 1. Reboot NAS and try again. 2. use AiMaster app in mobile device to proceed ADM upgrade. 3. Go ADM-Storage Manager-Volume to check if the capacity usage is over 95%, if yes, please remove some data...


Why ezconnect.to service won't work with https encrypted connection?

Currently Ezconnect.to service won't work with https encrypted connection because the ssl certificate can only work with NAS's real domain name. To use https connection, please configure DDNS(myasustor.com) and port forward(default 8001) in ADM-Settings-Manual Connect section properly then use...


Why can't I connect to my NAS over the Internet via myasustor.com?

A: If you are having issues connecting to your NAS using your Cloud ID and myasustor.com, please follow the steps outlined below to troubleshoot this issue. 1. Log into ADM and select  [Settings] >  [Manual Connect] . Check the  [DDNS]  and ...


Why can't I connect to my NAS over the Internet via DDNS?

A: If you are having trouble connecting to your NAS over the Internet via DDNS, please follow the steps outlined below to troubleshoot this problem. 1. Log in to ADM and then select [Settings] >  [Ease of Access] >  [DDNS] . Make sure that the DDNS settings...


How do I initialize my ASUSTOR NAS?

A: ASUSTOR provides a variety of quick and convenient ways for you to initialize your NAS. After a simple initialization procedure, your NAS will be online and ready for use! Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on...


How do I choose the right PC for Surveillance Center Live View?

Minimum PC Client Requirements CPU: i5/i7 or above RAM: DDR3 4G or above Operating system Windows 7 and onward, Mac OS X Windows browsers: Firefox 32-bit, IE11 32-bit onwards (excluding Microsoft Edge) Mac browsers: Safari 7.0, Firefox Display resolution: 1280x800...


How to update AS6302T/AS6404T BIOS?

1. Install the Apollolake BIOS update app from App Central of ADM 2. It will automatically start to update BIOS and reboot the NAS 3 times 3. When updating the BIOS has completed, please open System Information to confirm....


Can I move the HDD and keep the data from ASUSTOR NAS to another ASUSTOR NAS?

Yes。 ASUSTOR’s built-in system migration mechanism allows you to quickly upgrade from your current NAS model to a newer one by moving your original hard disks to a new NAS system. This function is also extremely useful in the unfortunate event of a system malfunction or failure. You only need...


Which type of Kensington lock can be used with an ASUSTOR NAS?

ASUSTOR NAS devices are compatible with Microsaver Kensington locks. Microsaver 2.0 is not compatible with ASUSTOR NAS devices. Please purchase the correct one.


How do I identify the drives on my NAS?

You can identify the different hard drives on your NAS using Storage Manager. To do this, open Storage Manager from the ADM desktop and click on the [Volume] section. Here you will be able to see all of the hard drives that make up your storage volumes as well as their location in the NAS....


Which hard disks support Seagate IronWolf Health Management?

According to Seagate , the following Seagate IronWolf and IronWolf Pro drives are IHM enabled. Please refer to Seagate IHM or the ASUSTOR website for the most current list of supported models. * The hard drive models supported by different ASUSTOR NAS...


Which ASUSTOR NAS supports Seagate IronWolf Health Management?

The Seagate IHM function has been integrated into ADM 3.0 Beta 5 and will also be included in all future official versions of ADM 3.0. All ASUSTOR NAS devices will  only need to upgrade to ADM 3.0 Beta 5 or later while utilizing Seagate IronWolf or IronWolf Pro hard disks to be able to...


What is Seagate IronWolf Health Management?

Seagate IronWolf Health Management (IHM) is a hard disk diagnostic tool integrated in ADM 3.0. Seagate IHM is developed by Seagate, if you want to know about it, please visit Seagate website: http://www.seagate.com/internal-hard-drives/hdd/ironwolf/...


What router models are compatible with ASUSTOR EZ-Router?

For a complete list of compatible routers, please refer to the link below: http://www.asustor.com/service/router?id=router


What network ports are used by ASUSTOR NAS services?

Please refer to the table below for a list of network ports used by ASUSTOR NAS services. Utilities Port Protocol ASUSTOR Control Center 8888, 8889 UDP System Services Port Protocol ADM Web service 8000, 8001 TCP...


What kind of external storage devices are supported by ASUSTOR NAS?

For a complete list of compatible external storage devices, please refer to the link below: http://www.asustor.com/service/storage?id=storage&lan=en


What do the LEDs on my NAS mean?

This article explains what the various LEDs mean on an ASUSTOR NAS for troubleshooting. A)     AS10, AS11, AS31, AS32 The LEDs on an ASUSTOR NAS are on the front on the left. Power LED – Green - Indicates that the NAS is powered on....


How do I set up 2-step verification on my ASUSTOR NAS?

2-step verification uses two factors to verify an ADM user’s identity; username/password and a personal mobile device. This method provides improved security for your ADM account. If 2-step verification is enabled, you will need to enter your password in addition to a one-time verification...


How do I set up user privileges in Surveillance Center?

The steps outlined below will show you how to configure user privileges in Surveillance Center. Configuring User Privileges 1. Log in to ADM using the “admin” account and open Surveillance Center. 2. Select [Settings] -> [Privilege] to enter the...




College


Introduction to Subversion

COURSE OBJECTIVES Upon completion of this course you should be able to: Set up a Subversion version management system on ASUSTOR NAS. PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: Linux OUTLINE 1....


Connect to an ASUSTOR NAS with a Dahua XVR

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create an iSCSI LUN on an ASUSTOR NAS and add it to a Dahua XVR as storage space. PREREQUISITES Course Prerequisites: NAS 308 Introduction to iSCSI Students are expected to have a working knowledge...


Introduction to AiMusic

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in AiMusic. 2. Use AiMusic to play and share music from your NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Mount CIFS folders

COURSE OBJECTIVES Upon completion of this course you should be able to: Mount CIFS folders from another NAS. Mount CIFS folders from Windows or Mac computers. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...


Introduction to SoundsGood

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in SoundsGood. 2. Use SoundsGood to play, manage and share music. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to AEC (ASUSTOR EZ Connect)

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AEC to remotely connect to your ASUSTOR NAS. 2. Use AEC to map shared folder from your ASUSTOR NAS to Windows as network drives. 3. Use AEC and the Wake On WAN function to wake your NAS from Sleep Mode or power off...


Configuring Push Notifications

COURSE OBJECTIVES: Upon completion of this course you should be able to: Configure push notifications for your NAS using Pushbullet and Pushover. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


ADM Account Batch Creation and Importation

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create a new batch of user accounts in ADM. 2. Import a list of users to create a new batch of accounts in ADM. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to iSCSI

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of iSCSI. Be able to use the iSCSI service with your ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge...


Using 2-step verification to enhance ADM account security

COURSE OBJECTIVES Upon completion of this course you should be able to: Enable 2-step verification to ensure your ADM account security. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A OUTLINE 1....


Using MyArchive

COURSE OBJECTIVES Upon completion of this course you should be able to: Create and begin using a MyArchive hard drive. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A OUTLINE 1....


How to use AiVideos on Apple TV

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Apple TV to play videos straight from your NAS. PREREQUISITES Course Prerequisites: NAS 138 Introduction to LooksGood Students are expected to have a working knowledge of: N/A  ...


Using Your NAS as a DHCP Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use your NAS as a DHCP server to automatically assign IP addresses to all network devices and perform management. PREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to Windows ACL

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand the basic principles of using Windows ACL with your ASUSTOR NAS 2. Use Windows ACL  to manage data access permissions on your ASUSTOR NAS PREREQUISITES Course Prerequisites:...


Online RAID Level Migration and Capacity Expansion (adding new drives)

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a general understanding of RAID migration and capacity expansion. Be able to migrate and expand a storage volume with new hard drives. PREREQUISITES Course Prerequisites: NAS 251:...


Introduction to System Migration

COURSE OBJECTIVES Upon completion of this course you should be able to: Migrate the data and hard disks from your NAS to a different ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Connecting Your NAS to a VPN

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of VPN 2. Be able to connect to your ASUSTOR NAS to a VPN network PREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...


Hosting Multiple Websites with a Virtual Host

COURSE OBJECTIVES After completing this course you will be able to: Host websites on the ASUSTOR NAS using the virtual host function. Enable DDNS service for the ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Networking: Link Aggregation

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of link aggregation and its various modes 2. Set up link aggregation on your ASUSTOR NAS PREREQUISITES Course Prerequisites: None Students are expected to have a...


Using Your NAS as a Syslog Server

COURSE OBJECTIVES Upon completion of this course you should be able to: Use your NAS as a Syslog Server to centrally collect and manage all logs from syslog-compliant network devices. PREREQUISITES Course Prerequisites: None Students are expected to have a...


ASUSTOR NAS MIB Guide

COURSE OBJECTIVES Upon completion of this course you should be able to: Know the basics of ASUSTOR NAS MIB files. Use PRTG to monitor ASUSTOR NAS status. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: SNMP,...


Photo Gallery 3 and AiFoto 3

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Know and use Photo Gallery 3 and AiFoto 3 2. Photo management PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: N/A OUTLINE 1. Photo...


3 – 2 – 1 Introducing 3-2-1-Compliant Backups

COURSE OBJECTIVES Upon completion of this course you should be able to: Learn about 3-2-1 backups How to implement a 3-2-1-compliant backup PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A  ...


Using AiSecure

COURSE OBJECTIVES Upon completion of this course you should be able to: Learn how to use AiSecure to view live cameras and play camera recordings. Learn how to control PTZ cameras and receive Surveillance Center push notifications on AiSecure. PREREQUISITES...


Using SMB Multichannel

COURSE OBJECTIVES After completing this course you will be able to: Learn how to set up SMB multichannel and increase transfer speeds. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: None OUTLINE 0....


Remote Access

COURSE OBJECTIVES After completing this course you will be able to: Learn how to connect to your ASUSTOR NAS through the Internet. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A OUTLINE 1....


Configuring Push Notifications

COURSE OBJECTIVES: Upon completion of this course you should be able to: Configure push notifications for your NAS using Pushbullet and Pushover. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Using a Xiaomi Webcam with an ASUSTOR NAS

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Save videos to an ASUSTOR NAS. 2. Use ADM to automatically convert Xiaomi videos.   PREREQUISITES: Course Prerequisites: N/A Students are expected to have a working knowledge...


Introduction to Wake on WAN - WoW

COURSE OBJECTIVES Upon completion of this course you should be able to: Understand and use Wake on WAN, also referred to as WoW, on an ASUSTOR NAS   PREREQUISITES: Course Prerequisites: 104 Students are expected to have a working knowledge of: N/A...


Introducing DataSync Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand DataSync Center’s features. 2. How to sync data between a NAS and cloud storage.   PREREQUISITES: Course Prerequisites: N/A Students are expected to have a working...


Retrieving Photos from Google Photos using Google Takeout

COURSE OBJECTIVES: Upon completion of this course you should be able to:  Use Google Takeout to export Photos Import Google Photos to Photo Gallery PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Introduction to Mail Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1.Send and receive mail using Mail Server on your ASUSTOR NAS PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: Mail servers and domain...


Introducing Reverse Proxies

Course Objectives: After completing this course you will be able to: Use a reverse proxy domain to protect the secure connection of multiple NAS. Use a reverse proxy domain to improve the security of Apps' HTTPS connection. PREREQUISITES Course Prerequisites:...


Mitigating Ransomware Risks

COURSE OBJECTIVES Upon completion of this course you should be able to: 1.Mitigate ransomware and malware risks 2.Disable unneeded and unnecessary services PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: N/A OUTLINE...


How to install and use NextCloud with OnlyOffice on an ASUSTOR NAS

COURSE OBJECTIVES Upon completion of this course you should be able to: use NextCloud with OnlyOffice Beta for document editing and group collaboration.   PREREQUISITES Course Prerequisites: N/A Students are expected to have a...


Using SSD Caching on your ASUSTOR NAS

  COURSE OBJECTIVES Upon completion of this course you should be able to: Set up SSD caching to speed up your NAS. PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: N/A  ...


Introducing Portainer

COURSE OBJECTIVES Upon completion of this course you should be able to: Use Portainer to pull images in Docker. Use Portainer to deploy containers in Docker. PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of:...


Introducing ASUSTOR Snapshot Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use ASUSTOR Snapshot Center to create, restore, and manage Volume and iSCSI LUN snapshots PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: N/A...


Introducing Plex Media Server

COURSE OBJECTIVES Upon completion of this course you should be able to: Use Plex Media Server to manage and play videos on an ASUSTOR NAS. Play videos from an ASUSTOR NAS on a Chromecast, set top box or smart TV. PREREQUISITES Course Prerequisites: N/A...


Introducing ASUSTOR EZ Sync

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understanding the features and operation of ASUSTOR EZ Sync . 2. How to synchronize data on a PC to an ASUSTOR NAS 3. How to use AiData to view synchronized folders PREREQUISITES...


Using exFAT storage devices

COURSE OBJECTIVES Upon completion of this course you should be able to: Accessing the exFAT storage devices from ASUSTOR NAS. Formatting an exFAT Storage device on ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to Access Control

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create and manage users, groups, shared folders and privileges on an ASUSTOR NAS 2. How to set up and use Access Control PREREQUISITES Course Prerequisites: None Students are expected to have...


Your Home Media Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of UPnP Media Server/MiniDLNA 2. Be able to use UPnP Media Server V2/ MiniDLNA  with UPnP/DLNA compatible device PREREQUISITES Course Prerequisites: None Students...


Introduction to iTunes Server and OwnTone

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of iTunes Server and OwnTone. Be able to stream music from your ASUSTOR NAS using iTunes Server or OwnTone. PREREQUISITES Course Prerequisites: None Students...


Introduction to Surveillance Center

COURSE OBJECTIVES Upon completion of this course you should be able to: Configure and use Surveillance Center. PREREQUISITES Course Prerequisites: N/A Students are expected to have a working knowledge of: None OUTLINE 1. Setting up...


Time Machine: Best Practice

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Set up and individual Time Machine backup folder and user account on the NAS in a multi-user environment 2. Backup data from your Mac to your NAS using Time Machine   PREREQUISITES...


Removing Credentials from Windows

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Remove existing NAS credentials from Windows PREREQUISITES Course Prerequisites: NAS 106: Using NAS with Microsoft Windows Students are expected to have a working knowledge of: Microsoft Windows...


LooksGood - Introduction to Media Converter

COURSE OBJECTIVES Upon completion of this course you should be able to: Use Media Converter to convert video files. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: LooksGood OUTLINE 1. Introduction...


Introduction to LooksGood

COURSE OBJECTIVES Upon completion of this course you should be able to: Understand the basic functions of LooksGood. Use LooksGood to play and manage videos. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...


Controlling ASUSTOR Portal

COURSE OBJECTIVES Upon completion of this course you should be able to: Use the ASUSTOR Remote and AiRemote to control ASUSTOR Portal. PREREQUISITES Course Prerequisites: NAS 135: Introduction to ASUSTOR Portal Students are expected to have a working...


Introduction to ASUSTOR Portal

COURSE OBJECTIVES Upon completion of this course you should be able to: Customize and use ASUSTOR Portal. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: None OUTLINE 1. Introduction to ASUSTOR...


Using ASUSTOR Live to Back Up and Save Live Streams

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand ASUSTOR Live and its features. 2. How to use your computer or mobile device to stream. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...


Using NAS with Windows Active Directory

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of Windows Active Directory. Be able to connect an ASUSTOR NAS to a Windows Active Directory domain. PREREQUISITES Course Prerequisites: None Students are...


Using NAS with Apple macOS

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Access the files on your NAS using macOS 2. Use Apple’s Time Machine to backup your NAS PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: Apple macOS...


Introduction to Control Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Control Center to perform basic management on ASUSTOR NAS devices in your local area network   PREREQUISITES Course Prerequisites : None Students are expected to have a...


Using NAS with Microsoft Windows

COURSE OBJECTIVES Upon completion of this course you should be able to: Access the files on your NAS using Microsoft Windows. Set up a network drive. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...


Networking: A Beginner's Guide

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Access the TCP/IP settings on your ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: None OUTLINE 1. TCP/IP Settings...


Introduction to Sleep Mode

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of System Sleep Mode and disk hibernation 2. Place your NAS into Sleep Mode and wake it from Sleep Mode   PREREQUISITES Course Prerequisites : None...


Introduction to File Transfer Protocols

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of the file transfer protocols supported by your ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Introduction to Download Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of Download Center 2. Execute BitTorrent and HTTP/FTP downloads using Download Center   PREREQUISITES Course Prerequisites: None Students are...


Using NAS with Linux

COURSE OBJECTIVES After completing this course you will be able to: Use Linux to access files on your NAS via Samba, FTP, NFS, WebDAV and SSH. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: Linux/uBuntu...


Wake-on-LAN (WOL)

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Enable the Wake-on-LAN (WOL) function on your ASUSTOR NAS 2. Power off and then use ASUSTOR's Control Center or AiMaster to wake an ASUSTOR NAS in your local area network PREREQUISITES Course...


Using HTTPS to Secure NAS Communication

COURSE OBJECTIVES Upon completion of this course you should be able to: Install a certificate to your ASUSTOR NAS. Use HTTPS to ensure communication security between your NAS and client devices. PREREQUISITES Course Prerequisites: None Students are expected...


Automating Download Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Automate torrent downloads via RSS feeds using Download Center PREREQUISITES Course Prerequisites: NAS 162: Introduction to Download Center Students are expected to have a working knowledge of:...


Creating and Using Maps with Surveillance Center

COURSE OBJECTIVES Upon completion of this course you should be able to: Understand how to create and use maps with Surveillance Center. PREREQUISITES Course Prerequisites: NAS 161: Introduction to Surveillance Center Students are expected to have a...


Managing Surveillance Center Camera Licenses

COURSE OBJECTIVES Upon completion of this course you should be able to: Add and manage purchasable camera licenses in Surveillance Center. PREREQUISITES Course Prerequisites: NAS 161: Introduction to Surveillance Center Students are expected to have...


Advanced Setup for Surveillance Center

COURSE OBJECTIVES Upon completion of this course you should be able to: Configure basic and advanced settings for Surveillance Center. PREREQUISITES Course Prerequisites: NAS 161: Introduction to Surveillance Center Students are expected to have a...


Using Remote Sync (Rsync) to backup your data

COURSE OBJECTIVES Upon completion of this course you should be able to: Having a basic understanding of Rsync. Be able to create and execute an Rsync backup job to a remote ASUSTOR NAS. Have an understanding of some of the Rsync usage scenarios with ASUSTOR NAS....


FTP Backup

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use FTP to backup files between two NAS devices PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: FTP OUTLINE 1. Configuring the...


Cloud Backup Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of Cloud Backup 2. Use Cloud Backup to back up the data from your NAS to Amazon S3 and vice versa. PREREQUISITES Course Prerequisites : None Students are expected to...


Introduction to Backup Plan

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Create backup plans using the Backup Plan software on Windows.   PREREQUISITES Course Prerequisites : None Students are expected to have a working knowledge of:...


Introduction to RAID

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of RAID and its different configurations. Be able to set up a new storage volume with RAID. PREREQUISITES Course Prerequisites: None Students are expected to...


Introduction to ASUSTOR NAS

COURSE OBJECTIVES: Upon completion of this course you should be able to: Have a basic understanding of an ASUSTOR NAS. Understand some of the basic features and benefits of an ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to...


Virtual Machine Configuration with VirtualBox

COURSE OBJECTIVES Upon completion of this course you should be able to: Configure and run virtual machines on ASUSTOR NAS using VirtualBox. Run virtual machines on mobile devices (notebooks, smartphones, tablets). PREREQUISITES Course Prerequisites: N/A...


Introduction to AiVideos

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiVideos to watch videos from an ASUSTOR NAS 2. Use AiVideos to stream and watch digital TV 3. Remotely control video conversions PREREQUISITES Course Prerequisites: NAS 138 Introduction to...


Using Your NAS as a VPN Server

COURSE OBJECTIVES Upon completion of this course you should be able to 1. Be able to use your ASUSTOR NAS as a VPN server and connect to it using Windows and Mac.   PREQUISITES Course Prerequisites: None Students are expected to have a working...


Using AiData on Your Mobile Devices

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand how to access and manage files on your NAS using an iOS and Android device. 2. Understand how to backup images and videos from an iOS or Android device to your NAS. PREREQUISITES Course...


Using AiMaster

COURSE OBJECTIVES Upon completion of this course you should be able to: Use AiMaster to monitor your ASUSTOR NAS. Controlling and adjusting ADM settings on AiMaster. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to FTP Explorer

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use FTP Explorer to connect to FTP sites and conduct file transfers. PREREQUISITES Course Prerequisites: NAS 102: Introduction to File Transfer Protocols Students are expected to have a...


Remote Access - Manual Connect

COURSE OBJECTIVES After completing this course you will be able to: Configure your network equipment to setup remote access to your NAS via the Internet. PREREQUISITES Course Prerequisites: NAS 221: Remote Access - Using EZ-Connect Students are expected to...


Remote Access - Using EZ-Connect

COURSE OBJECTIVES After completing this course you will be able to: Connect to your ASUSTOR NAS using EZ-Connect. PREREQUISITES Course Prerequisites: NAS 121: Remote Access Students are expected to have a working knowledge of: N/A OUTLINE 1....


WebDAV: A Secure File Sharing Alternative to FTP

COURSE OBJECTIVES Upon completion of this course you should be able to: Have a basic understanding of WebDAV. Connect to an ASUSTOR NAS via WebDAV. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of:...