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Knowledge Base

Surveillance »

Using Firefox to connect Surveillance Center with HTTPS in Windows

If you are using Firefox and choose to use a HTTPS connection, please follow the steps below to manually add a security exception in order to successfully connect using HTTPS. Open the Firefox menu and click on [Settings] . Select [Privacy & Security] [Certificates]...


How to connect an IP camera to Surveillance Center with ONVIF?

ONVIF Profile S and Profile T certification allows Surveillance Center to further expand compatibility for network IP cameras via the ONVIF standard protocol. That means system integrators and home users can take advantage of boosted interoperability and more flexible installation with standard...


How to connect an IP camera to Surveillance Center with Generic RTSP?

To connect an IP camera, please first find the correct RTSP path (URL)* of the camera. * You should be able to get this information from camera vendors. If you are unable to get this information, you may use the sites listed below for reference: https://www.ispyconnect.com/cameras...


How do I choose the right PC for Surveillance Center Live View?

Minimum PC Client Requirements CPU: i5/i7 or above RAM: DDR3 4G or above Operating system Windows 7 and onward, Mac OS X Windows browsers: Firefox 32-bit, IE11 32-bit onwards (excluding Microsoft Edge) Mac browsers: Safari 7.0, Firefox Display resolution: 1280x800...


How do I set up user privileges in Surveillance Center?

The steps outlined below will show you how to configure user privileges in Surveillance Center. Configuring User Privileges 1. Log in to ADM using the “admin” account and open Surveillance Center. 2. Select [Settings] -> [Privilege] to enter the...


Why can't my NAS enter disk hibernation after installing Surveillance Center?

If your NAS is having problems entering disk hibernation, please check to see if disk hibernation has been properly configured. From the ADM desktop select Settings > Hardware > Energy Control > Disk Hibernation. Disk hibernation for internal and external disks can be...