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Knowledge Base

Surveillance »

Severe Vulnerability Detected - Update Surveillance Center Now

An emergency update is being pushed for Surveillance Center in response to a severe vulnerability detected in the software that could potentially allow an attacker to gain control elevated privileges to execute code on ADM to install malware. This update fixes this underlying vulnerability....


Using Firefox to connect Surveillance Center with HTTPS in Windows

If you are using Firefox and choose to use a HTTPS connection, please follow the steps below to manually add a security exception in order to successfully connect using HTTPS. Note: The maximum security protocol supported by Surveillance Center is TLS 1.1. To use Surveillance Center,...


How Do I Connect an IP Camera to Surveillance Center with ONVIF?

ONVIF Profile S and Profile T certification allows Surveillance Center to further expand compatibility for IP cameras through the ONVIF protocol. That means system integrators and home users can take advantage of boosted interoperability and a more flexible installation with standard features...


How Do I Connect an IP Camera to Surveillance Center with RTSP?

To connect an IP camera with RTSP, the correct RTSP path of a camera must be found first. This information is often found from camera vendors. If the vendor does not provide this information, information for most cameras can be found at the Camera Connection Database . Click Add...


How do I set up user privileges in Surveillance Center?

The steps outlined below will show you how to configure user privileges in Surveillance Center. Configuring User Privileges 1. Log in to ADM using the “admin” account and open Surveillance Center. 2. Select [Settings] -> [Privilege] to enter the...


Why can't my NAS enter disk hibernation after installing Surveillance Center?

If your NAS is having problems entering disk hibernation, please check to see if disk hibernation has been properly configured. From the ADM desktop select Settings > Hardware > Energy Control > Disk Hibernation. Disk hibernation for internal and external disks can be...