We use cookies to help us improve our webpage. Please read our Cookie Policy .

Knowledge Base

General »

What are the differences between the different NAS device types?

Server-based NAS is a device used to configure on-premise file storage and is available in a variety of sizes and types, such as desktop or rack-mounted NAS servers. These devices can be controlled and configured over a network, allowing users to easily manage storage space. In terms of...


How does the NAS work?

Network Attached Storage (NAS) systems use specific protocols and file formatting protocols that combine hardware and software to allow users to easily share files over a network as if they were accessing them on their own computers. Protocols: On a network, users perform data transfers...


What are the components of a NAS device?

A Network Attached Storage (NAS) device typically consists of several important components, including: Physical Storage Hard Disks: NAS devices typically carry two to five hard disks, which provide a large amount of storage space. These hard drives are often organized into disk arrays...


What is the purpose of a network attached storage device?

Organizations can effectively handle the following tasks by using Network Attached Storage (NAS) solutions: File Storage and Sharing: Facilitate collaboration and information sharing by providing members with quick and easy access to and sharing of files. Data Storage and Backup:...


What is the importance of NAS installations?

Many businesses and small companies choose to use NAS (Network Attached Storage) because it provides an efficient, scalable and relatively low-cost file storage solution. NAS file servers provide faster access to data and are easier to configure and manage than other server types, and can...


What is Network Attached Storage?

A Network Attached Storage (NAS) device is a device specifically designed for file storage and sharing, with the primary function of providing employees with convenient access to files over a network, thus facilitating more efficient collaboration.A NAS device is considered a specific type of...


How long does a SSD last on a NAS?

The lifespan of an SSD in a NAS varies depending on factors like usage, type of SSD, and quality. Typically, modern SSDs can last several years, often 5-10 years or more with typical use. It's best to check the manufacturer's specifications for more specific information on a particular SSD.


What to do when hard drive is full?

When the ASUSTOR NAS hard disk is full, you can take the following simple steps to deal with the problem: Clean out the Recycle Bin : Check to see if your NAS has a recycle bin, like the trash can on your computer. If it does, check to see if there are any files in it that you no longer...


What is SSD Cache?

SSD caching is a technology that uses solid state drives (SSDs) to increase the speed and performance of traditional hard disks (HDDs). It uses a portion of the SSD space as a cache area and stores frequently used data in this cache. When you need to access data, the system can quickly read from...


Who needs a NAS?

Family Users: If you have a lot of photos, videos, and documents at home that you want to share with your family, or if you need to back them up, a NAS will come in handy. It's like a shared file storage space for the family, so everyone can access their files. Small Business or Office: If...


How much capacity do I need for a NAS SSD cache?

ASUSTOR's NAS devices can use SSD caching to speed up data access, like reading and writing data files. The size of the SSD cache you choose depends on what you're doing, whether you're accessing large or small files, or whether you read and write data frequently. If you work a lot with small...


Does the NAS need an update?

Whether or not to update your ASUSTOR NAS depends on your current system status, needs, and personal preferences. Updating your NAS system can have some of the following benefits: Security Updates: If there are any security vulnerabilities or issues that have been fixed, it is important...


Do I need two drives for NAS?

ASUSTOR NAS does not necessarily require two hard disks, the exact number of hard disks required depends on your needs and NAS model. If you only need to use the NAS as a single storage device, then you only need to install one hard disk. However, if you need to use RAID technology to...


Is the CPU important in a NAS?

The NAS CPU is one of the most important factors affecting the performance and experience of a NAS, and the processing speed of the NAS CPU determines the ability of the NAS to process and store data quickly, especially when multiple users are accessing and using it at the same time. If...


How do I connect my TV to a NAS?

The ASUSTOR NAS can be connected to your TV in several ways: HDMI Connection: If your ASUSTOR NAS has an HDMI connector, you can connect the NAS directly to your TV's HDMI connector and operate the NAS through the TV remote control just like a computer. This way, you can watch movies,...


Do I need a monitor to use a NAS?

NAS is a device used to store and share data, usually without the need to connect to a monitor or display.NAS is primarily used to access and manage stored data over a network connection, and therefore does not require a monitor or display.


Can a NAS drive be used as a server?

ASUSTOR NAS can be used as a server, supporting a variety of server applications such as file server, FTP server, web server, MySQL database server, mail server, etc. ASUSTOR NAS also supports virtualization technology, which allows you to run a virtual machine on the NAS, turning the NAS into a...


What are the types of RAID configurations?

There are several types of RAID (redundant array of independent disks) configurations available, each with its own advantages and disadvantages. Here is a brief overview of some of the most common RAID configurations: RAID 0 : This configuration stripes data across multiple disks,...


How many hard drives are needed for a NAS?

ASUSTOR NAS supports different number of hard disks, depending on the model. Typically, ASUSTOR NAS supports a minimum of 2 hard disks and a maximum of 16 hard disks. Choosing the right number of hard disks depends on your usage needs. If you need to store a large number of files, such as...


What is the safest RAID type to set up my NAS?

RAID technology can improve the availability and reliability of data, but the security of RAID does not depend entirely on the RAID system itself, but also on many other factors. RAID is usually used on multiple hard disks to improve data availability and fault tolerance by spreading data...


Do I need SSD for my NAS?

A NAS does not necessarily need to use an SSD, but using an SSD can increase the read and write speeds of a NAS. SSDs offer faster read and write speeds and higher endurance than traditional hard disk drives (HDDs). If you need to use your NAS for high-speed data transfer or to work with...


What hard drives are required to use the NAS?

ASUSTOR NAS recommends the following hard disks: 3.5" SATA HDD or 2.5" SATA HDD/SSD For capacity requirements, please refer to the specification table on the ASUSTOR website. Compatibility | Hard Disk - ASUSTOR NAS When using multiple hard disks for RAID, you need to use...


Do I need to shut down the ASUSTOR NAS?

ASUSTOR NAS can run continuously for a long time and has good durability and stability. However, in order to protect the NAS hardware and data, it is recommended to perform shutdown and reboot operations periodically. Shutdown operation can help clear the cache, memory and other resources of...


How to protect data on NAS?

Here are some ways to protect data on your ASUSTOR NAS: Update Software: Regularly update the software of ASUSTOR NAS to ensure security and stability. Security Settings: Set up good passwords to prevent unauthorized access and attacks, avoid using weak passwords, and it is also...


Does a NAS consume a lot of power?

The power consumption of a NAS varies by model and usage. However, generally speaking, the power consumption of a NAS is not too high and is much lower than that of a traditional desktop computer or server. When a NAS is in operation, the main power consuming parts are the hard disks and the...


What is ASUSTOR ADM?

ASUSTOR NAS is equipped with an operating system. ASUSTOR NAS uses the optimized ADM (ASUSTOR Data Master) operating system, which is a Linux-based operating system designed specifically for NAS. ADM has a clean interface and easy-to-use setup wizard, and also supports various applications and...


Do I need a computer to use a NAS?

You don't need a computer to use a NAS, it is a standalone device that can be directly connected to your network. NAS can be used as a standalone file server to store and share data such as documents, music, videos, etc., as well as run other applications such as downloads, multimedia streaming,...


How long does a HDD last on a NAS?

The lifespan of a NAS hard disk is affected by a variety of factors, such as frequency of use, amount of data written, and the environment in which it is used. Generally speaking, the warranty period of a hard disk ranges from 2 to 5 years, but it does not necessarily mean that the hard disk...


What should I do if my NAS fails?

If your ASUSTOR NAS is broken, here are some possible solutions: Check the power supply and wiring: First make sure that the power plug is properly inserted into the outlet and that the wiring is working properly. You can try to replace the power cord or use another outlet to see if the...


What is NAS suitable for?

NAS can be used for a variety of purposes, here are some scenarios where NAS is used: Home or Personal Use: A NAS can be used by a family or individual to store and share multimedia files such as photos, videos, music, etc. A NAS can also be used as a backup storage device to protect...


What do you use a NAS for?

A NAS is a network storage device that allows users to access, share, and manage files over a network and can provide a variety of applications and features. Here are some of the uses that NAS can provide: File Storage and Sharing: NAS allows you to store and share files over a network,...


I've been affected by ransomware. What should I do?

If you've been affected by Deadbolt ransomware, please follow the related instructions below. Note: If you want to enter the decryption key to retrieve lost data, you must manually update the specific ADM version: ADM 4.0.5.RUE3 or ADM 3.5.9.RUE3 . The ADM version on the live...


Update ADM Now to Protect Against Deadbolt

An emergency update to ADM is provided in response to Deadbolt ransomware affecting ASUSTOR devices. ASUSTOR urges all users to install the latest version of ADM as soon as possible to protect themselves and minimize the risk of a Deadbolt infection. ASUSTOR also recommends taking...


Protecting Yourself from Deadbolt

  In response to Deadbolt ransomware attacks affecting ASUSTOR devices, myasustor.com DDNS service will be disabled as the issue is investigated. For your protection, we recommend the following measures: Change default ports, including the default NAS web access ports...


What is the ECCN and HS code for ASUSTOR products?

An ECCN (Export Control Classification Number) is a five alpha-numeric designation for dual-use items that are listed on the Commerce Control List (CCL) to ensure these items are not for military use. An HS (Harmonized System) code is used for standardized international trade. Based on the...


What is the ECCN and HS code for ASUSTOR products?

An ECCN (Export Control Classification Number) is a five alpha-numeric designation for dual-use items that are listed on the Commerce Control List (CCL) to ensure these items are not for military use. An HS (Harmonized System) code is used for standardized international trade. Based on the...


Why does exFAT need a license on ADM 3.5 but not on ADM 4.0?

exFAT is now supported free of charge in ADM 4.0 due to a policy change by Microsoft . Note: AS-20, AS-30 and AS-60 series NAS do not support ADM 4.0 and thus continue to require an exFAT license. The exFAT file system is proprietary and requires a software license...


How do I update ADM? How do I know which version I have?

Finding ADM version: ADM’s version number is found in two locations; 1. By clicking System Information Notifications of updates can be disabled in Settings. Click the question mark on the top right corner for more information. 2. [ADM]...


Where is the ADM Health Record?

Dr. ASUSTOR can be used to check the health of your NAS. DR. ASUSTOR checks certain settings that may affect system or data security. Dr. ASUSTOR will give you appropriate instructions to ensure that the system and data is intact. For more information, please send an exported health report to...


How can I change the amount of failed login attempts?

In order to prevent malicious people from logging in to ASUSTOR NAS maliciously, ADM automatically blocks IP addresses after several incorrect login attempts and will no longer allow that IP address to access the NAS. The number of login attempts can be adjusted in Settings. Click...


How do I reset the password on my NAS?

ASUSTOR provides a reset button recessed into a pinhole behind each and every NAS device sold. Insert a thin object, such as a paperclip extended into the hole and press the button for approximately five seconds to reset the administrator password(default password is admin),  once its...


What network ports are used by ASUSTOR NAS services?

Please refer to the table below for a list of network ports used by ASUSTOR NAS services. Utilities Port Protocol ASUSTOR Control Center 8888, 8889 UDP System Services Port Protocol ADM Web service 8000, 8001 TCP...


What do the LEDs on my NAS mean?

This article explains what the various LEDs mean on an ASUSTOR NAS for troubleshooting. A)     AS10, AS11, AS31, AS32 The LEDs on an ASUSTOR NAS are on the front on the left. Power LED – Green - Indicates that the NAS is powered on....


How do I set up 2-step verification on my ASUSTOR NAS?

2-step verification uses two factors to verify an ADM user’s identity; username/password and a personal mobile device. This method provides improved security for your ADM account. If 2-step verification is enabled, you will need to enter your password in addition to a one-time...


How do I choose the right hard disks for my NAS?

ASUSTOR NAS is compatible with large variety of hard disks including the most popular brands on the market. Before purchasing hard disks for your NAS, please make sure that they are compatible. For a complete list of compatible hard disks please check out our hard disk compatibility table:...


How can I adjust the fan speed on my NAS?

You can adjust the fan speed on your NAS by selecting [Settings]-> [Hardware]-> [Fan Control] from the ADM desktop. Here, you will be able to select the fan speed mode of your choice. ASUSTOR NAS provides four different fan speed modes:...


Where can I find the identity information (serial number) for my ASUSTOR NAS?

After purchasing an ASUSTOR NAS, you will be able to view its identity information on the exterior of its original packaging, underneath the device and from within ADM. Exterior of the original packaging Underneath...


What do the different parts of the ASUSTOR NAS model numbers mean?

ASUSTOR uses the naming conventions presented below to create model names for each NAS product. Once you know what each part of the model name represents, it is quite simple to understand! ASUSTOR NAS Model Naming Conventions...