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Why some of the services still not work even EZ Router/Port forward enabled?

Some of the router will use specific service ports by default(for example webserver/80,443 FTP/21 ssh/22). In this case, even the compatible router's UPnP was enabled and ADM-Settings-Manual Connect-EZ Router was activated, the services/app(such as FTP, terminal, Photo Gallery and phpMyAdmin)...


Why ezconnect.to service won't work with https encrypted connection?

Currently Ezconnect.to service won't work with https encrypted connection because the ssl certificate can only work with NAS's real domain name. To use https connection, please configure DDNS(myasustor.com) and port forward(default 8001) properly then use https://cloudid.myasustor.com:8001 to...


Why can't I connect to my NAS over the Internet via myasustor.com?

A: If you are havingissues connecting to your NAS using your Cloud ID and myasustor.com, pleasefollow the steps outlined below to troubleshoot this issue. 1.    Log into ADM and select [Settings] >  [Ease ofAccess] . Check the [Cloud Connect] and [EZ-Router]...


Why can't I connect to my NAS over the Internet via DDNS?

A: If you are having trouble connecting to your NAS over the Internet via DDNS, please follow the steps outlined below to troubleshoot this problem. 1. Log in to ADM and then select [Settings] >  [Ease of Access] >  [DDNS] . Make sure that the DDNS settings...