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Knowledge Base

Mobile »

Why can’t I log in to my NAS using ASUSTOR smartphone apps?

Reasons for login failure: 1. The NAS is not powered on, initialized, or awake. If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS. To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information. To use AiMaster to...


Can I initialize my NAS with just my mobile phone?

Yes, you can initialize your ASUSTOR NAS using mobile devices such as iPhones, iPads and Android phones and tablets. All that is needed to do is install ASUSTOR’s AiMaster mobile app from Google Play or the App Store. You won’t even need to open your laptop or desktop. NAS initialization...


How do I install ASUSTOR mobile apps for my Android/iOS device?

ASUSTOR provides a wide variety of mobile apps for Android/iOS devices that lets you conveniently access your NAS while on the go! These apps can be used to manage the NAS, manage downloads, stream multimedia, access data, view surveillance feeds and more. ASUSTOR mobile apps are...