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FAQ


What router models are compatible with ASUSTOR EZ-Router?

For a complete list of compatible routers, please refer to the link below: http://www.asustor.com/service/router?id=router


Why can't I connect to my NAS over the Internet via DDNS?

A: If you are having trouble connecting to your NAS over the Internet via DDNS, please follow the steps outlined below to troubleshoot this problem. 1. Log in to ADM and then select [Settings] >  [Ease of Access] >  [DDNS] . Make sure that the DDNS settings...


Why can't I connect to my NAS over the Internet via myasustor.com?

A: If you are havingissues connecting to your NAS using your Cloud ID and myasustor.com, pleasefollow the steps outlined below to troubleshoot this issue. 1.    Log into ADM and select [Settings] >  [Ease ofAccess] . Check the [Cloud Connect] and [EZ-Router]...


Why can’t I log in to my NAS using ASUSTOR smartphone apps?

Reasons for login failure: 1. The NAS is not powered on, initialized, or awake. If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS. To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information. To use AiMaster to...




College


Introducing Portainer

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Portainer to pull images in Docker. 2. Use Portainer to deploy containers in Docker. PREREQUISITES Course Prerequisites: N/A Students are expected to have a working...


Introduction to Control Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Control Center to perform basic management on ASUSTOR NAS devices in your local area network PREREQUISITES Course Prerequisites : None Students are expected to...


Introduction to Photo Gallery

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Photo Gallery to manage and share the photos on your ASUSTOR NAS. PREREQUISITES Course Prerequisites : None Students are expected to have a working knowledge of: N/A...


Introduction to LooksGood

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand the basic functions of LooksGood 2. Use LooksGood to play and manage videos PREREQUISITES Course Prerequisites: None Students are...


Introduction to AiVideos

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiVideos to watch videos from an ASUSTOR NAS 2. Use AiVideos to stream and watch digital TV 3. Remotely control video conversions PREREQUISITES Course Prerequisites: NAS 138...


Configuring AiVideos and MX Player Decoder

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiVideos to play additional audio codecs. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: None OUTLINE 1....


Using HTTPS to Secure NAS Communication(English Only)

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Install a certificate to your ASUSTOR NAS 2. Use HTTPS to ensure communication security between your NAS and client devices PREREQUISITES Course Prerequisites: None...


Introduction to Mail Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Send and receive mail using Mail Server on your ASUSTOR NAS PREREQUISITES Course Prerequisites : None Students are expected to have a working knowledge of:...


Remote Access - Using EZ-Connect™

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Connect to your ASUSTOR NAS through the Internet PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A OUTLINE 1. Remote...


Introduction to SoundsGood

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in SoundsGood. 2. Use SoundsGood to play, manage and share music. PREREQUISITES Course Prerequisites: None Students are expected to have a...


Introduction to AiMusic

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in AiMusic. 2. Use AiMusic to play and share music from your NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a...