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FAQ


Why can't I connect to my NAS over the Internet via DDNS?

A: If you are having trouble connecting to your NAS over the Internet via DDNS, please follow the steps outlined below to troubleshoot this problem. 1. Log in to ADM and then select [Settings] >  [Ease of Access] >  [DDNS] . Make sure that the DDNS settings...


Why ezconnect.to service won't work with https encrypted connection?

Currently Ezconnect.to service won't work with https encrypted connection because the ssl certificate can only work with NAS's real domain name. To use https connection, please configure DDNS(myasustor.com) and port forward(default 8001) properly then use https://cloudid.myasustor.com:8001 to...


Why can’t I log in to my NAS using ASUSTOR smartphone apps?

Reasons for login failure: 1. The NAS is not powered on, initialized, or awake. If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS. To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information. To use AiMaster to...




College


Introduction to Mail Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Send and receive mail using Mail Server on your ASUSTOR NAS PREREQUISITES Course Prerequisites : None Students are expected to have a working knowledge of:...


Hosting Multiple Websites with a Virtual Host

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Host websites on the ASUSTOR NAS using the virtual host function 2. Enable DDNS service for the ASUSTOR NAS PREREQUISITES Course Prerequisites: None Students are expected to have a...


Remote Access Manual Connect

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Configure your network equipment to setup remote access to your NAS via the Internet. PREREQUISITES Course Prerequisites: NAS 221: Remote Access – Using EZ Connect TM Students...