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FAQ


How do I wake up my NAS from apps like AiMaster and AiFoto3 in new mobile login ?

Wake up your NAS from AiMaster in new mobile login. 1.Open the app and click the server list icon. 2.Click the wake up icon from the right. 3.Click OK to wake up your NAS Wake up your NAS from AiFoto3 Android in...


How do I install ASUSTOR mobile apps for my Android/iOS device?

ASUSTOR provides a wide variety of mobile apps for Android/iOS devices that lets you conveniently access your NAS while on the go! These apps can be used to manage the NAS, manage downloads, stream multimedia, access data, view surveillance feeds and more. ASUSTOR mobile apps are...


Can I initialize my NAS with just my mobile phone?

Yes, you can initialize your ASUSTOR NAS using mobile devices such as iPhones, iPads and Android phones and tablets. All that is needed to do is install ASUSTOR’s AiMaster mobile app from Google Play or the App Store. You won’t even need to open your laptop or desktop. NAS initialization...


How can I change the amount of failed login attempts?

In order to prevent malicious people from logging in to ASUSTOR NAS maliciously, ADM automatically blocks IP addresses after several incorrect login attempts and will no longer allow that IP address to access the NAS. The number of login attempts can be adjusted in Settings....


How do I set up 2-step verification on my ASUSTOR NAS?

2-step verification uses two factors to verify an ADM user’s identity; username/password and a personal mobile device. This method provides improved security for your ADM account. If 2-step verification is enabled, you will need to enter your password in addition to a one-time verification...


What network ports are used by ASUSTOR NAS services?

Please refer to the table below for a list of network ports used by ASUSTOR NAS services. Utilities Port Protocol ASUSTOR Control...


How do I initialize my ASUSTOR NAS?

A: ASUSTOR provides a variety of quick and convenient ways for you to initialize your NAS. After a simple initialization procedure, your NAS will be online and ready for use! Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on...


What can I do if ADM update not work?

If you are blocked by ADM upgrade process from ADM2.7 to newer version(as in attached screen shot). Please check if you are using Google Chrome browser to proceed ADM upgrade. If yes, please try to use another browser(for example Fire Fox) to see if its still having same...


Why can’t I log in to my NAS using ASUSTOR smartphone apps?

Reasons for login failure: 1. The NAS is not powered on, initialized, or awake. If your NAS has not yet been initialized, use a computer or smartphone to initialize your NAS. To use a PC or mac to initialize an ASUSTOR NAS, Click here for more information. To use AiMaster to...


Important notes for PhotoGallery3 and AiFoto3

1. Please remove the older version Photo Gallery 3 first before you install version 3.0.0.r182 or above if you join the closed beta Photo Gallery program before. 2. Photo Gallery 3 supports all ASUSTOR NAS devices running ADM version 3.4.6 and onwards. 3. After just installed Photo...




College


Using AiFoto on Your Mobile Devices

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiFoto to manage photos and albums on your NAS and mobile device. PREREQUISITES Course Prerequisites : NAS 137: Introduction to Photo Gallery Students are expected to have a working...


Using AiMaster on Your Mobile Devices

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiMaster to monitor your NAS PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: Smartphones or tablet computers OUTLINE 1....


Using AiData on Your Mobile Devices

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand how to access and manage files on your NAS using an iOS and Android device. 2. Understand how to backup images and videos from an iOS or Android device to your NAS. PREREQUISITES...


Virtual Machine Configuration with VirtualBox

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Configure and run virtual machines on ASUSTOR Portal using VirtualBox. 2. Run virtual machines on mobile devices (notebooks, smartphones, tablets). PREREQUISITES Course Prerequisites:...


Controlling ASUSTOR Portal

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use the ASUSTOR Remote and AiRemote to control ASUSTOR Portal. PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Your Home Media Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of UPnP Media Server/MiniDLNA 2. Be able to use UPnP Media Server V1/V2  with UPnP/DLNA compatible device PREREQUISITES Course Prerequisites: None Students...


WebDAV: A Secure File Sharing Alternative to FTP

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of WebDAV 2. Connect to an ASUSTOR NAS via WebDAV PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A...


Using Remote with iTunes Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of the Remote app. 2. Be able to use Remote to stream and play music from your ASUSTOR NAS PREREQUISITES Course Prerequisites: NAS 165: Introduction to iTunes Server...


Introduction to AiVideos

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AiVideos to watch videos from an ASUSTOR NAS 2. Use AiVideos to stream and watch digital TV 3. Remotely control video conversions PREREQUISITES Course Prerequisites: NAS 138...


Introduction to ASUSTOR NAS

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of an ASUSTOR NAS 2. Understand some of the basic features and benefits of an ASUSTOR NAS PREREQUISITES Course Prerequisites: None Students are expected to have...


Using ASUSTOR Live to Back Up and Save Live Streams

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand ASUSTOR Live and its features. 2. How to use your computer or mobile device to stream. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Using 2-Step Verification to Protect ADM Accounts

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use 2-Step Verification to ensure your ADM account security PREREQUISITES Course Prerequisites : None Students are expected to have a working knowledge of: N/A OUTLINE...


Introduction to Sleep Mode(English Only)

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of System Sleep Mode and disk hibernation 2. Place your NAS into Sleep Mode and wake it from Sleep Mode PREREQUISITES Course Prerequisites :...


Configuring Push Notifications

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Configure push notifications for your NAS using Pushbullet and Pushover PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: N/A OUTLINE...


Introducing ASUSTOR EZ Sync

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understanding the features and operation of ASUSTOR EZ Sync . 2. How to synchronize data on a PC to an ASUSTOR NAS 3. How to use AiData to view synchronized folders...


Introduction to SoundsGood

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in SoundsGood. 2. Use SoundsGood to play, manage and share music. PREREQUISITES Course Prerequisites: None Students are expected to have a...


Introduction to AiMusic

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Understand and use the basic functions in AiMusic. 2. Use AiMusic to play and share music from your NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a...


Introduction to File Transfer Protocols

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Have a basic understanding of the file transfer protocols supported by your ASUSTOR NAS. PREREQUISITES Course Prerequisites: None Students are expected to have a working...


Introduction to Control Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Control Center to perform basic management on ASUSTOR NAS devices in your local area network PREREQUISITES Course Prerequisites : None Students are expected to...


Introducing Reverse Proxies

Course Objectives: After completing this course you will be able to: 1. Use a reverse proxy domain to protect the secure connection of multiple NAS. 2. Use a reverse proxy domain to improve the security of Apps' HTTPS connection. PREREQUISITES Course...


Time Machine: Best Practice

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Set up and individual Time Machine backup folder and user account on the NAS in a multi-user environment 2. Backup data from your Mac to your NAS using Time Machine...


FTP Backup

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use FTP to backup files between two NAS devices PREREQUISITES Course Prerequisites: None Students are expected to have a working knowledge of: FTP OUTLINE 1. Configuring...


Advanced Setup for Surveillance Center

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Configure basic and advanced settings for Surveillance Center PREREQUISITES Course Prerequisites: NAS 161: Introduction to Surveillance Center Students are expected to have a...


How to use AiVideos on Apple TV

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use Apple TV to play videos straight from your NAS. PREREQUISITES Course Prerequisites: NAS 138 Introduction to LooksGood Students are expected to have a working knowledge of:...


Using Your NAS as a DHCP Server

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use your NAS as a DHCP server to automatically assign IP addresses to all network devices and perform management. PREQUISITES Course Prerequisites: None Students are expected to...


Introduction to AEC (ASUSTOR EZ Connect)

COURSE OBJECTIVES Upon completion of this course you should be able to: 1. Use AEC to remotely connect to your ASUSTOR NAS. 2. Use AEC to map shared folder from your ASUSTOR NAS to Windows as network drives. 3. Use AEC and the Wake On WAN function to wake your NAS from Sleep Mode or power...


Mitigating Ransomware Risks

COURSE OBJECTIVES Upon completion of this course you should be able to: 1.Mitigate ransomware and malware risks 2.Di sable unneeded and unnecessary services PREREQUISITES Course Prerequisites: N/A Students are...