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Q: What should I do if my NAS fails?

2023-09-01


#NAS #FAQ

If your ASUSTOR NAS is broken, here are some possible solutions:

  • Check the power supply and wiring: First make sure that the power plug is properly inserted into the outlet and that the wiring is working properly. You can try to replace the power cord or use another outlet to see if the problem can be solved.
  • Reboot NAS: Sometimes the system of NAS may fail, you can try to solve the problem by rebooting the NAS. You can find the corresponding reboot options in the NAS management interface.
  • Perform a hardware check: If none of the above methods can solve the problem, the hardware of the NAS may be malfunctioning. You can use the hardware testing tool provided by ASUSTOR or contact ASUSTOR's after-sales service department for assistance.

If your NAS is out of warranty, or if you need to replace it with a new one, then you may want to consider purchasing a new ASUSTOR NAS.

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