We use cookies to help us improve our webpage. Please read our Cookie Policy .

Knowledge Base

Installation »

How to configure UPS to avoid data corruption when there is an unexpected power cut?

After NAS is connected to UPS with the USB cable and power cord, you can see the UPS configuration in ADM-External Device-UPS-Preference  There are two different scenarios you can choose to configure the option: 1. Have the NAS umount the storage and terminate the services. Then...


What should I do if ADM initialization fails?

Issues with ADM initialization are generally caused by security or firewall programs installed on the PC, poor network connections or hard drive damage. To troubleshoot problems encountered during the installation process, please do the following:...


What can I do if ADM update not work?

If you are blocked by ADM upgrade process from ADM2.7 to newer version(as in attached screen shot). Please check if you are using Google Chrome browser to proceed ADM upgrade. If yes, please try to use another browser(for example Fire Fox) to see if its still having same issue....


How do I initialize my ASUSTOR NAS?

A: ASUSTOR provides a variety of quick and convenient ways for you to initialize your NAS. After a simple initialization procedure, your NAS will be online and ready for use! Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on...


How to update AS6302T/AS6404T BIOS?

1. Install the Apollolake BIOS update app from App Central of ADM 2. It will automatically start to update BIOS and reboot the NAS 3 times 3. When updating the BIOS has completed, please open System Information to confirm....


Which type of Kensington lock can be used with an ASUSTOR NAS?

ASUSTOR NAS devices are compatible with Microsaver Kensington locks. Microsaver 2.0 is not compatible with ASUSTOR NAS devices. Please purchase the correct one.


How do I initialize my ASUSTOR NAS?

You can initialize your ASUSTOR NAS using a variety of methods. Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on initialization using your mobile device, please see: “link” Initialization Using the LCD Display...


How do I identify the drives on my NAS?

You can identify the different hard drives on your NAS using Storage Manager. To do this, open Storage Manager from the ADM desktop and click on the [Volume] section. Here you will be able to see all of the hard drives that make up your storage volumes as well as their location in the NAS....