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Knowledge Base

Installation »

How to configure UPS to avoid data corruption when there is an unexpected power cut?

After NAS is connected to UPS with the USB cable and power cord, you can see the UPS configuration in ADM-External Device-UPS-Preference  There are two different scenarios you can choose to configure the option: 1. Have the NAS umount the storage and terminate the services. Then...


What should I do if ADM initialization fails?

If your NAS is unable to initialize properly, please follow the steps below for troubleshooting. 1. Clear your browser’s cache and try again. 2. Press and hold the power button of your NAS to force it to shut down. Turn it on again and try again. 3. If...


What can I do if ADM update not work?

If you are having problem to upgrade ADM, here is thesteps to troubleshooting. 1. Reboot NAS and try again. 2.use AiMaster app in mobile device to proceed ADM upgrade. 3. Go ADM-Storage Manager-Volume to check if the capacity usage is over 95%, if yes, please remove some data and try again....


How do I initialize my ASUSTOR NAS?

A: ASUSTOR provides a variety of quick and convenient ways for you to initialize your NAS. After a simple initialization procedure, your NAS will be online and ready for use! Below, we will illustrate how to initialize your NAS using its LCD is play or using a computer. For instructions on...


How to update AS6302T/AS6404T BIOS?

1. Install the Apollolake BIOS update app from App Central of ADM 2. It will automatically start to update BIOS and reboot the NAS 3 times 3. When updating the BIOS has completed, please open System Information to confirm....


Which type of Kensington lock can be used with an ASUSTOR NAS?

ASUSTOR NAS devices are compatible with Microsaver Kensington locks. Microsaver 2.0 is not compatible with ASUSTOR NAS devices. Please purchase the correct one.


How do I identify the drives on my NAS?

You can identify the different hard drives on your NAS using Storage Manager. To do this, open Storage Manager from the ADM desktop and click on the [Volume] section. Here you will be able to see all of the hard drives that make up your storage volumes as well as their location in the NAS....