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Product Support Status

Feature Support Notice

2025-08-28

At ASUSTOR, our commitment to data security is first and foremost. To keep your data safe, we continuously update all aspects of our software. Updates prioritize information and data security first. This notice announces the end of partial feature support for affected NAS devices starting from ADM 5.0 due to the termination of vendor driver and/or software support.

  • Certain video formats will no longer be supported

    Updated libraries in ADM are not compatible with ffmpeg patches provided by Realtek. This affects NAS ASUSTOR NAS devices running Realtek CPUs. Which means hardware accelerated transcoding will no longer be supported after upgrading to ADM 5.0. Only video formats natively supported by the browser will remain playable while transcoding commonly used formats may not play properly.

  • USB IP printer support will be discontinued

    Regrettably, components of the USB drivers in the following NAS models are incompatible with ADM 5.0. This means USB IP printer functionality, that is, connecting to a USB printer plugged into an ASUSTOR NAS through ASUSTOR Control Center will no longer be supported in ADM 5.0. Only network printer functionality will be available.


Affected devices:

  • Drivestor (AS1102T, AS1104T)
  • Drivestor Pro (AS3302T, AS3304T)