1Before Installation

To simplify the process of selecting compatible hard disks, ASUSTOR has tested hundreds of popular models and has listed them here:

Go to Compatibility

2Hardware Installation

Get a Phillips head screwdriver ready and follow the Quick Install Guide to complete the installation. You may download the guide

Quick Installation Guide
Press the button on the lower portion of the hard disk tray to release the latch.
Using the latch, gently pull the disk tray out of the disk bay.
3.5-inch hard disks: Place the hard disk into the disk tray, making sure that the mounting holes on the sides of the hard disk and disk tray are lined up. Secure the drive with four screws.
2.5-inch hard disks and SSD hard disks: Place the hard disk into the area of the disk tray outlined in red (see picture below). Make sure that the mounting holes on the bottom of the hard disk and disk tray are lined up. Secure the drive with four screws.
Slide the disk tray onto the rails of the disk bay. Using the latch, gently push the disk tray all the way into the disk bay. Secure the disk tray in place by pushing down on the latch. The latch should close easily and snap in with an audible ‘click’. Please make sure that the disk tray is pushed all the way into the disk bay before attempting to secure the latch.
Once the latch is secure, you can lock it in place using the disk tray lock. Using a flathead screwdriver, turn the lock counterclockwise to lock the latch mechanism. Turning the lock clockwise will unlock it.

3Power and Network

    After hard disks have been installed, please confirm that:

  1. You have connected the power and network cables
  2. Your computer and NAS are both connected to the same network
  3. The NAS network LED indicator is lit
Quick Installation Guide
LED Indicator Color Description State


Steadily lit
Power on
Waking from sleep mode (S3)
System Status Green
Steadily lit
Powering on
System ready
Network Blue Steadily lit Network port connected
Hard Disk Green Steadily lit
Hard disk ready
Data access in progress

4Let's get started

1. Install the Control Center utility on your PC or Mac to find and configure your NAS within the local area network.

2. Alternatively, you can also use the AiMaster mobile app to find and configure your NAS.

3. You can also use LCD display on your NAS to configure it. (Support depends on model in use)

5Get to know your ASUSTOR

Welcome to your new NAS. You will find the Online Help icon on the ADM desktop, which will introduce you to the basic functions of the NAS. To learn more about ASUSTOR NAS features, please click

Download User Guide ASUSTOR College FAQ

6The ASUSTOR Community

Join the conversation, share tips, news and ideas with other ASUSTOR users from around the world

Go to Forum

7Customer Care

At ASUSTOR we value each and every one of our customers and are devoted to providing you with the best customer service around. Please feel free to submit any questions or concerns about our products here.

Go to Online Support Form